Clients of Rug & Kilim
Clients of Rug & Kilim can rely on our team for meticulous care in cleaning special carpets. Our experience includes industry standard practices for antique, vintage, and modern pieces, particularly hand-made rugs given our long history with hand-knotted collections and modern weaving from Nepal, India, Pakistan, Romania, France, Turkey, Iran and other acclaimed countries of the style. Once a piece is in our care it receives inspection from one of our seniors, along with spot cleaning before the proper washing and cleaning technique depending on period, weave, and other factors is advised. We use a number of washing methods tailored to every piece, every carpet is tested for color run, and quality work is guaranteed with a final inspection once washed and dried.
Clients and partners
Clients and partners of Rug & Kilim, including designers, custom clients, service enquirers and hospitality envoys have access to our finest workshops, exotic or premiere materials, and private label opportunities with our team. Our clients enjoy the benefit of 40 years of market experience and refined design approach, and both existing and future partners are welcome to use our expertise for a specific market or developing collection—whether relying on our own manufacturing or your own manufacturing—with our consultation to work on a special project or unique collections.
Our diverse experience catering to hospitality speaks for itself in a rich variety of projects, from small resorts to our head-to-toe servicing of the Greenwich Hotel. Enquirers are welcome to visit and explore our stock of hand-made, tufted, and custom rug designs for their project, and we’re open to expedited custom enquiries for particular projects of any scale — with our wall-to-wall stock consistently adding more standard sizes for quick turnarounds.
On Site Spot Removal
Our team offers spot removal services in addition to our wide array of cleaning services, often one of our most widely regarded and appreciated services for new and regular clients. Our logistics team, led by Rug & Kilim senior Wilson Ojeda with more than 20 years of experience, will arrange a visit within 48 hours to contact and tailored spot removal service will be guaranteed.
Restoration & Repair
Restoration and repair are among Josh Nazmiyal’s longstanding passions given his extensive expertise with antique carpets and maintaining many of the same rugs we’ve collected. After 40 years our own facility hosts a wide collection of exotic yarns and employs an array of the most renowned weavers for specific projects, each one suited to even the rarest and most specialized family of construction. Our meticulous approach accounts for the vulnerability of rugs from all four sides—from simple wear and tear to the binding and the fringes—and we offer the same satisfaction guarantee from our restoration and repair facility as we do from our various cleaning services. Among our specialties we’ve an affinity for both major and minor families of Persian rugs and Turkish Kilim, with additional experience in variant Oriental, 16th-18th-Century, European, Aubusson, Axminster and modern pieces regardless of the severity of damage or wear.
White Glove Handling
Our logistics team boasts 20 years of experience maintaining the peak of industry standard for service. Rug & Kilim’s shipping and handling partners are beholden to our quality guarantee with white glove handling available upon request, including pre-transit cleaning, direct communication with the department during transit and tracking long-term shipping. We are fully insured and also offer quotations on custom padding at request, suitable for a variety of pieces offering an ideal lift and shape to the body in transit while guarding against dust.
Rug & Kilim offers appraisal with antique, vintage, contemporary modern, and rugs of indeterminate origin for existing and aspiring clientele, complemented by our senior analysis team and Josh Nazmiyal’s decades of experience studying and collecting both the most acclaimed and obscure families of carpet alike. We encourage both the uninitiated and experienced in the industry to reach out, visit, or schedule an appointment with our team to conduct a thorough inspection of your piece. We offer this for repair evaluation, insurance consultation on major pieces, and luxury trade insight to our colleagues to navigate the market.